● Guest Oder Reminders
● Order Status Feedback
● One-click Stay Extension
● Online Supermarket
● Invoicing by Appointment
● Hotel Introduction
● Complaint&Suggestions
● WiFi Information
● Item Borrowing
● Room Cleaning
CLEAR XPAD
Advantages of Intelligent Room Control System
Real-time Feedback Instantaneous Synchronization Automatic Networking
Project | Traditional Room Control | Intelligent Room Control |
Communication | Rcu host control, wired connection | Intelligent gateway, independent product and Zigbee interflow |
Engineering Difficulty | Complicated wiring, disordered layout and great engineering difficulty | Easy renovation of old house: only replace the panel, normal wiring for new house decoration |
Upfront Cost | Equipment cost, line deployment cost, installation and adjustment cost | Equipment cost, installation and adjustment cost |
O&M Cost | many times of maintenance, wild-area malfunction effects, difficulty to check the aging of lines, large number of engineers, extremely high O&M cost | Simple and convenient maintenance; Independently operated equipment without any associated impact; Low operation and maintenance cost and little difficulty |
Room Experience | out-of-date, monotonous performance | Various new and interesting control patterns including smart rooms, customized switches, mobile phones, voice, etc. |
Scalability | Without scalability and completely subject to the host | Unlimited equipment addition which can be compatible with each other |
Stability | Due to the weak-current controlled switch in the guest room, if there is a problem with the RCU host, the switch fails | The intelligent switch directly controls the strong current line, which can still realize the traditional switching function even if the network is disconnected |
From the pursuit of assistance to CLEAR clients, pre-sales services were born. The mission is to assist our current and potential customers in the search and implementation of the best streaming media solutions. There are 2 teams at CLEAR, the sales department and the technical assistance team which will cooperate in requirements collection, requirements analysis, eventually submission of professional solutions and suggestions.
We provide deployment, debugging, implementation and installation service, on-site debugging and system maintenance as well as online installation and debugging support. We also offer training programs tailored to the needs of the staff, either on-site or in our training center in Shanghai. Training courses include system operation and system maintenance. We provide detailed product specifications, operations and maintenance manuals.
1-year Warranty: Equipment failures, in whole or in part, during the Warranty Period, CLEAR will repair or replace the machine or component at no charge. When the failure is by intentional, reckless or negligent acts in the Warranty period, or any failure out of the warranty, the maintenance service shall charge for the labor, travel, and equipment at CLEAR current rates.
If a technical matter with the Services and/or Equipment is identified, CLEAR can be contacted by telephone or online which is available 24x7x365. Upon notification of a failure of the Equipment, CLEAR will begin diagnosis of the cause of the failure, when possible, the diagnosis and/or repair will be completed by service personnel remotely.
When the matter cannot be solved remotely, if it's commercially reasonable, service personnel will be dispatched to the Premises to resolve the matter.