ClearTV Co., Ltd. (Hereafter as ”Clear”) was established in 2002, which is a high-tech enterprise specializing in cloud computing and big data, multimedia network products and software R&D. There are R&D centers in Shanghai, Beijing and Suzhou, and branches or offices in the United States, Shenzhen, Nanjing, Wuhan, Chengdu, Qingdao, Tianjin, Zhengzhou, and Hangzhou, etc.
Since the establishment of the company, Clear has developed systems based on streaming media service products and embedded terminal system products through independent research and development, and has become a leading supplier of high-definition interactive television systems(called IPTV) mostly used in hotels and digital signage in series fields and nurse call, ICU visitation, queuing system, digital display in hospitals. The products developed by Clear have high stability and technological advancement, and support customization and interface designed to ensure uniqueness. The products are widely used in radio and television, shopping malls, media, subways, banks, hospitals, hotels, schools, talent markets, supermarkets, exhibition halls, government departments and other industries.
The company invests over 15% of operating income every year, the big data platform is a new product widely used in smart tourist and smart city. Clear is on the road to high-speed development, will provide the better service to our clients.
Staff from Tsinghua, Fudan, Zhejiang University, Harbin Institute of Technology and other prestigious universities in computer, communication engineering, information technology, worked in Baidu, Cisco SAP, IBM, etc.
The company and Tsinghua University jointly established the "Video Scene Fusion Joint Research Center", and set up the Tsinghua Enterprise Video Fusion Edge Computing Center, which is committed to overcoming the critical technical problems in the high-end core areas of industry information technology.
Headquartered in Shanghai, ClearTV's sales network is nationwide and overseas. We have established wholly-owned subsidiaries in California, Beijing, Suzhou and Taizhou (Zhejiang), and branches or offices in many places, establishing a perfect service system and a sound sales network.
Since its establishment in 2002, CLEAR researched and developed our own product system independently including the core technologies of IPTV streaming media server, Set-Top-Box embedded software, embedded browser middleware, QoS(quality of service) control middleware, cloud computing TV for IPTV /OTT TV, etc.
From the pursuit of assistance to CLEAR clients, pre-sales services were born. The mission is to assist our current and potential customers in the search and implementation of the best streaming media solutions. There are 2 teams at CLEAR, the sales department and the technical assistance team which will cooperate in requirements collection, requirements analysis, eventually submission of professional solutions and suggestions.
We provide deployment, debugging, implementation and installation service, on-site debugging and system maintenance as well as online installation and debugging support. We also offer training programs tailored to the needs of the staff, either on-site or in our training center in Shanghai. Training courses include system operation and system maintenance. We provide detailed product specifications, operations and maintenance manuals.
1-year Warranty: Equipment failures, in whole or in part, during the Warranty Period, CLEAR will repair or replace the machine or component at no charge. When the failure is by intentional, reckless or negligent acts in the Warranty period, or any failure out of the warranty, the maintenance service shall charge for the labor, travel, and equipment at CLEAR current rates.
If a technical matter with the Services and/or Equipment is identified, CLEAR can be contacted by telephone or online which is available 24x7x365. Upon notification of a failure of the Equipment, CLEAR will begin diagnosis of the cause of the failure, when possible, the diagnosis and/or repair will be completed by service personnel remotely.
When the matter cannot be solved remotely, if it's commercially reasonable, service personnel will be dispatched to the Premises to resolve the matter.
Yes
Webservice
IP
Sure
Yes
This system can better help hotels promote operations, increase additional income and save hardware costs.
Centos,Linux
Yes
Yes
Yes, we can achieve millisecond synchronization.